How It Works


We are happy to help and advise customers, offering online consultations on design suitability in addition to custom design consultations. 

Maggie works closely with customers to create bespoke designs for any occasion. 

We appreciate that it may not be possible for you to try styles prior to purchasing, so we have a customer consultation process.  Simply by sending us an image of yourself and include your height information, Maggie will suggest styles which will suit.  All our hats are made to your measurements and we can make your hat in a variety of colours, swatches can be sent in advance.

If you would like something designed for you, there is an initial design fee, however it is fully refundable against your chosen design. 

Once you have purchased the consultation you will be required to supply information to assist the design.  Such as occasion, material preferences, style preferences and images of yourself.  Within 5 working days you will receive the initial designs, which at this stage can be modified.  Once the design is agreed upon it will take a further 1 - 3 weeks to create.

We have successfully created pieces for our customers across the UK and internationally using this process.

We also stock our latest collection samples in the Moira Patience Showroom, Edinburgh. Appointments can be arranged to meet Maggie to discuss your requirements, contact us for information. Bespoke consultations can also take place online, should you be unable to travel to the showroom.  

Our ready made designs are available through select retailers.


A consultation with Maggie costs £30 (GBP), this is fully refundable against the cost of your chosen design.

Designs will cost on average between £190 & £300


In addition to Maggie Mowbray Millinery current Policies:

You must allow up to one week to receive your design ideas.

Maggie will consider all your choices and style options before creating your designs, allowing Maggie to create designs based on your personal style but also representative of her design ethos and aesthetic.

Original designs can be changed slightly once the designs have been sent for consideration.

The design fee is non-refundable once paid, with the exception of a physical order being placed as a result of the design consultation, in this instance your fee is deducted from the price.

You will receive an email attachment with the designs.

Any designs and sketches resulting from the consultation remain copyright of Maggie Mowbray Millinery and may not be used to commission other designers to create the designs.